THE EXPERT VIEW
Scams can have a devastating impact on people's lives, with conmen often deliberately targeting older and vulnerable people ''
Celebrity consumer campaigner Esther Rantzen lends her support to the Office of Fair Trading's Scams Awareness Month
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Dummy of the week: HM Revenue & Customs -- again -- after revelations that tax chiefs knew about tax code chaos two years before issuing shock demands to millions of workers
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